Boast your Field Service Operations

Drive field service productivity with unlimited access to technical knowledge and in the field training, increasing first-time fix rates and customer satisfaction.

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Companies that Transformed their Field Service with Elephant

(4/5 Companies that fit well into needing Technical Support)

On demand Personalized Knowledge

Enable your technical support staff to better understand and figure out solutions while in the field. Empower your installation and maintenance crews with the knowledge they need

Mobile Based

Allow your employees to have their entire learning platform on their mobile phone while ensuring they are easily accessible

AI Wiki

Enable your teams to ask questions while on the job without the need to reach back to senior employees

Available Libraries

Let your content libraries be available for your employees wherever they may be, ensuring they have accessible knowledg

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Increase in first-time fix rates & first-time right.

Improve understanding of quality and process gaps.

Increase in quality standards of installations, maintenance and customer satisfaction

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Increase Field Service Worker's Productivity

Shift onboarding time from months to weeks, getting your new field service technicians in the field faster by offering multilingual trainings.
Implement process changes, service level agreements, and other key information for your field service quicker with Elephant's messaging tools
Utilize microlearning to empower your field service technicians to do more with less on everything from reducing equipment downtime to meantime to resolution.