Success Story

Sales Reps save 1 hour per day

How Enpal uses Elephant to digitalise training and make sales more efficient

Enpal, the European market leader for solar systems, has revolutionised the training of its teams with Elephant. From the onboarding phase of new installers to comprehensive sales trainings for technically sophisticated products: Enpal has been using the Elephant's platform since 2022 to close knowledge gaps, save time and significantly increase productivity.

Successes we celebrate with Enpal

80+

new installers trained per month

50%

fewer clarifying questions to team leads

30%

shorter onboarding for installers from abroad

Successes we celebrate with Enpal

80+

new installers trained per month

50%

fewer clarifying questions to team leads

30%

shorter onboarding for installers from abroad

Successes we celebrate with Enpal

80+

new installers trained per month

50%

fewer clarifying questions to team leads

30%

shorter onboarding for installers from abroad

"With Elephant, we have taken the training of our installation teams to a new level. In a dynamic, fast-growing company like Enpal, it is crucial that our installers are trained quickly, efficiently and to the highest quality - regardless of language, location or previous knowledge. Thanks to Elephant, we can impart knowledge in real time, overcome language barriers and provide our employees with exactly the information they need for their daily work while on the move. This has not only significantly reduced our familiarisation time, but has also noticeably improved the quality of our installations and the satisfaction of our teams."

Manuel Lippert

Managing Director, Enpal Installation & Training GmbH

"With Elephant, we have taken the training of our installation teams to a new level. In a dynamic, fast-growing company like Enpal, it is crucial that our installers are trained quickly, efficiently and to the highest quality - regardless of language, location or previous knowledge. Thanks to Elephant, we can impart knowledge in real time, overcome language barriers and provide our employees with exactly the information they need for their daily work while on the move. This has not only significantly reduced our familiarisation time, but has also noticeably improved the quality of our installations and the satisfaction of our teams."

Manuel Lippert

Managing Director, Enpal Installation & Training GmbH

"With Elephant, we have taken the training of our installation teams to a new level. In a dynamic, fast-growing company like Enpal, it is crucial that our installers are trained quickly, efficiently and to the highest quality - regardless of language, location or previous knowledge. Thanks to Elephant, we can impart knowledge in real time, overcome language barriers and provide our employees with exactly the information they need for their daily work while on the move. This has not only significantly reduced our familiarisation time, but has also noticeably improved the quality of our installations and the satisfaction of our teams."

Manuel Lippert

Managing Director, Enpal Installation & Training GmbH

Key Facts about the projects

At a glance

Client

Industry

Greentech

Company Size

3500+

Key Outcome

80+

new installers trained per month

1.

Challenge

Sales: More knowledge, higher conversion rates

  • Technically sophisticated products: Combinations of solar systems, storage systems and heat pumps as well as the new smart electricity tariff.

  • Scattered knowledge: Information is spread across different platforms, making access difficult.

Sales: More knowledge, higher conversion rates

  • Technically sophisticated products: Combinations of solar systems, storage systems and heat pumps as well as the new smart electricity tariff.

  • Scattered knowledge: Information is spread across different platforms, making access difficult.

Sales: More knowledge, higher conversion rates

  • Technically sophisticated products: Combinations of solar systems, storage systems and heat pumps as well as the new smart electricity tariff.

  • Scattered knowledge: Information is spread across different platforms, making access difficult.

2.

Outcome

Sales: structured training & AI-supported knowledge management

Enpal uses Elephant's AI Coursebuilder to create interactive learning content to get sales employees onboard faster and provide targeted training on important product information. Thanks to the AI Assistant, sales managers have direct access to relevant knowledge and always have the right answers for their customers. Team leaders have a precise overview of the levels of knowledge at all times via comprehensive analytics and dashboards and - using surveys - also of the mood in the respective teams.

Sales: structured training & AI-supported knowledge management

Enpal uses Elephant's AI Coursebuilder to create interactive learning content to get sales employees onboard faster and provide targeted training on important product information. Thanks to the AI Assistant, sales managers have direct access to relevant knowledge and always have the right answers for their customers. Team leaders have a precise overview of the levels of knowledge at all times via comprehensive analytics and dashboards and - using surveys - also of the mood in the respective teams.

Sales: structured training & AI-supported knowledge management

Enpal uses Elephant's AI Coursebuilder to create interactive learning content to get sales employees onboard faster and provide targeted training on important product information. Thanks to the AI Assistant, sales managers have direct access to relevant knowledge and always have the right answers for their customers. Team leaders have a precise overview of the levels of knowledge at all times via comprehensive analytics and dashboards and - using surveys - also of the mood in the respective teams.

3.

Benefits

Key features at Enpal in Sales:

  • AI Coursebuilder: Fast creation of interactive learning content.

  • Mobile app with messaging & surveys: Flexible, playful learning anytime, anywhere. Disseminate important updates quickly via messages with read confirmation.

  • AI assistant: Direct access to relevant information in customer communication.

  • Structured learning paths: Fast onboarding and targeted transfer of relevant knowledge. 

Key features at Enpal in Sales:

  • AI Coursebuilder: Fast creation of interactive learning content.

  • Mobile app with messaging & surveys: Flexible, playful learning anytime, anywhere. Disseminate important updates quickly via messages with read confirmation.

  • AI assistant: Direct access to relevant information in customer communication.

  • Structured learning paths: Fast onboarding and targeted transfer of relevant knowledge. 

Key features at Enpal in Sales:

  • AI Coursebuilder: Fast creation of interactive learning content.

  • Mobile app with messaging & surveys: Flexible, playful learning anytime, anywhere. Disseminate important updates quickly via messages with read confirmation.

  • AI assistant: Direct access to relevant information in customer communication.

  • Structured learning paths: Fast onboarding and targeted transfer of relevant knowledge. 

"Thanks to Elephant, we can communicate knowledge in real time, overcome language barriers and provide our employees on the move with exactly the information they need for their daily work."

Manuel Lippert

Managing Director, Enpal Installation & Training GmbH

"Thanks to Elephant, we can communicate knowledge in real time, overcome language barriers and provide our employees on the move with exactly the information they need for their daily work."

Manuel Lippert

Managing Director, Enpal Installation & Training GmbH

"Thanks to Elephant, we can communicate knowledge in real time, overcome language barriers and provide our employees on the move with exactly the information they need for their daily work."

Manuel Lippert

Managing Director, Enpal Installation & Training GmbH

4.

Results

Results in Sales

  • Higher conversion rates: Direct knowledge transfer via the app improves customer interactions.

  • Time savings: Sales staff save up to 1 hour a day thanks to the AI assistant.

  • Faster productivity: Structured and efficient learning paths significantly shorten the time it takes for new employees to become productive.

  • Independent working: Employees can retrieve the information they need independently.

  • 50% fewer queries: Team leaders benefit from a significant reduction in workload as the AI companion answers most questions directly.

Results in Sales

  • Higher conversion rates: Direct knowledge transfer via the app improves customer interactions.

  • Time savings: Sales staff save up to 1 hour a day thanks to the AI assistant.

  • Faster productivity: Structured and efficient learning paths significantly shorten the time it takes for new employees to become productive.

  • Independent working: Employees can retrieve the information they need independently.

  • 50% fewer queries: Team leaders benefit from a significant reduction in workload as the AI companion answers most questions directly.

Results in Sales

  • Higher conversion rates: Direct knowledge transfer via the app improves customer interactions.

  • Time savings: Sales staff save up to 1 hour a day thanks to the AI assistant.

  • Faster productivity: Structured and efficient learning paths significantly shorten the time it takes for new employees to become productive.

  • Independent working: Employees can retrieve the information they need independently.

  • 50% fewer queries: Team leaders benefit from a significant reduction in workload as the AI companion answers most questions directly.

5.

Next Steps

Enpal's future with Elephant

Following the successful implementation of the platform, Enpal is planning further optimisations:

  • Expanding the range of courses: Additional training on new products and service offerings.

  • Optimisation of the knowledge database: Introduction of additional functions based on employee feedback.

  • International scaling: Use of the platform to train employees in new markets.

Enpal's future with Elephant

Following the successful implementation of the platform, Enpal is planning further optimisations:

  • Expanding the range of courses: Additional training on new products and service offerings.

  • Optimisation of the knowledge database: Introduction of additional functions based on employee feedback.

  • International scaling: Use of the platform to train employees in new markets.

Enpal's future with Elephant

Following the successful implementation of the platform, Enpal is planning further optimisations:

  • Expanding the range of courses: Additional training on new products and service offerings.

  • Optimisation of the knowledge database: Introduction of additional functions based on employee feedback.

  • International scaling: Use of the platform to train employees in new markets.

Your first two weeks on us!

Try our AI-powered training platform for free! Sign up for a two-week trial and see how it transforms your frontline teams—no cost, no commitment.

Your first two weeks on us!

Try our AI-powered training platform for free! Sign up for a two-week trial and see how it transforms your frontline teams—no cost, no commitment.

Your first two weeks on us!

Try our AI-powered training platform for free! Sign up for a two-week trial and see how it transforms your frontline teams—no cost, no commitment.