Key Facts about the projects
At a glance
Client
Industry
Greentech
Company Size
3500+
Key Outcome
80+
new installers trained per month
1.
Challenge
Sales: More knowledge, higher conversion rates
Technically sophisticated products: Combinations of solar systems, storage systems and heat pumps as well as the new smart electricity tariff.
Scattered knowledge: Information is spread across different platforms, making access difficult.
Sales: More knowledge, higher conversion rates
Technically sophisticated products: Combinations of solar systems, storage systems and heat pumps as well as the new smart electricity tariff.
Scattered knowledge: Information is spread across different platforms, making access difficult.
Sales: More knowledge, higher conversion rates
Technically sophisticated products: Combinations of solar systems, storage systems and heat pumps as well as the new smart electricity tariff.
Scattered knowledge: Information is spread across different platforms, making access difficult.
2.
Outcome
Sales: structured training & AI-supported knowledge management
Enpal uses Elephant's AI Coursebuilder to create interactive learning content to get sales employees onboard faster and provide targeted training on important product information. Thanks to the AI Assistant, sales managers have direct access to relevant knowledge and always have the right answers for their customers. Team leaders have a precise overview of the levels of knowledge at all times via comprehensive analytics and dashboards and - using surveys - also of the mood in the respective teams.
Sales: structured training & AI-supported knowledge management
Enpal uses Elephant's AI Coursebuilder to create interactive learning content to get sales employees onboard faster and provide targeted training on important product information. Thanks to the AI Assistant, sales managers have direct access to relevant knowledge and always have the right answers for their customers. Team leaders have a precise overview of the levels of knowledge at all times via comprehensive analytics and dashboards and - using surveys - also of the mood in the respective teams.
Sales: structured training & AI-supported knowledge management
Enpal uses Elephant's AI Coursebuilder to create interactive learning content to get sales employees onboard faster and provide targeted training on important product information. Thanks to the AI Assistant, sales managers have direct access to relevant knowledge and always have the right answers for their customers. Team leaders have a precise overview of the levels of knowledge at all times via comprehensive analytics and dashboards and - using surveys - also of the mood in the respective teams.
3.
Benefits
Key features at Enpal in Sales:
AI Coursebuilder: Fast creation of interactive learning content.
Mobile app with messaging & surveys: Flexible, playful learning anytime, anywhere. Disseminate important updates quickly via messages with read confirmation.
AI assistant: Direct access to relevant information in customer communication.
Structured learning paths: Fast onboarding and targeted transfer of relevant knowledge.
Key features at Enpal in Sales:
AI Coursebuilder: Fast creation of interactive learning content.
Mobile app with messaging & surveys: Flexible, playful learning anytime, anywhere. Disseminate important updates quickly via messages with read confirmation.
AI assistant: Direct access to relevant information in customer communication.
Structured learning paths: Fast onboarding and targeted transfer of relevant knowledge.
Key features at Enpal in Sales:
AI Coursebuilder: Fast creation of interactive learning content.
Mobile app with messaging & surveys: Flexible, playful learning anytime, anywhere. Disseminate important updates quickly via messages with read confirmation.
AI assistant: Direct access to relevant information in customer communication.
Structured learning paths: Fast onboarding and targeted transfer of relevant knowledge.
"Thanks to Elephant, we can communicate knowledge in real time, overcome language barriers and provide our employees on the move with exactly the information they need for their daily work."
Manuel Lippert
Managing Director, Enpal Installation & Training GmbH
"Thanks to Elephant, we can communicate knowledge in real time, overcome language barriers and provide our employees on the move with exactly the information they need for their daily work."
Manuel Lippert
Managing Director, Enpal Installation & Training GmbH
"Thanks to Elephant, we can communicate knowledge in real time, overcome language barriers and provide our employees on the move with exactly the information they need for their daily work."
Manuel Lippert
Managing Director, Enpal Installation & Training GmbH
4.
Results
Results in Sales
Higher conversion rates: Direct knowledge transfer via the app improves customer interactions.
Time savings: Sales staff save up to 1 hour a day thanks to the AI assistant.
Faster productivity: Structured and efficient learning paths significantly shorten the time it takes for new employees to become productive.
Independent working: Employees can retrieve the information they need independently.
50% fewer queries: Team leaders benefit from a significant reduction in workload as the AI companion answers most questions directly.
Results in Sales
Higher conversion rates: Direct knowledge transfer via the app improves customer interactions.
Time savings: Sales staff save up to 1 hour a day thanks to the AI assistant.
Faster productivity: Structured and efficient learning paths significantly shorten the time it takes for new employees to become productive.
Independent working: Employees can retrieve the information they need independently.
50% fewer queries: Team leaders benefit from a significant reduction in workload as the AI companion answers most questions directly.
Results in Sales
Higher conversion rates: Direct knowledge transfer via the app improves customer interactions.
Time savings: Sales staff save up to 1 hour a day thanks to the AI assistant.
Faster productivity: Structured and efficient learning paths significantly shorten the time it takes for new employees to become productive.
Independent working: Employees can retrieve the information they need independently.
50% fewer queries: Team leaders benefit from a significant reduction in workload as the AI companion answers most questions directly.
5.
Next Steps
Enpal's future with Elephant
Following the successful implementation of the platform, Enpal is planning further optimisations:
Expanding the range of courses: Additional training on new products and service offerings.
Optimisation of the knowledge database: Introduction of additional functions based on employee feedback.
International scaling: Use of the platform to train employees in new markets.
Enpal's future with Elephant
Following the successful implementation of the platform, Enpal is planning further optimisations:
Expanding the range of courses: Additional training on new products and service offerings.
Optimisation of the knowledge database: Introduction of additional functions based on employee feedback.
International scaling: Use of the platform to train employees in new markets.
Enpal's future with Elephant
Following the successful implementation of the platform, Enpal is planning further optimisations:
Expanding the range of courses: Additional training on new products and service offerings.
Optimisation of the knowledge database: Introduction of additional functions based on employee feedback.
International scaling: Use of the platform to train employees in new markets.
