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Frontline Excellence Glossary

Our glossary provides clear explanations to help you navigate the evolving landscape of workforce enablement and technology.

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Pareto Principle (80/20-Regel)

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Pareto Principle (80/20-Regel)

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PDCA (Plan-Do-Check-Act)

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PDCA (Plan-Do-Check-Act)

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Process Capability Index (Cp, Cpk)

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Process Capability Index (Cp, Cpk)