At a glance
Client
Industry
Greentech
Company Size
150
Highlight
Reduced onboarding time of external experts
The Challenge: Streamlining onboarding and communication across teams
Metiundo partners with numerous external technicians to deliver smart meter installations nationwide. Before using Elephant, onboarding these partners was time-consuming, inconsistent, and often inefficient. New contractors had to be trained individually — often in live sessions — tying up valuable resources and limiting scalability. Communicating product updates, process changes, or new requirements to all installers quickly and uniformly was another major challenge.
Metiundo partners with numerous external technicians to deliver smart meter installations nationwide. Before using Elephant, onboarding these partners was time-consuming, inconsistent, and often inefficient. New contractors had to be trained individually — often in live sessions — tying up valuable resources and limiting scalability. Communicating product updates, process changes, or new requirements to all installers quickly and uniformly was another major challenge.
Metiundo partners with numerous external technicians to deliver smart meter installations nationwide. Before using Elephant, onboarding these partners was time-consuming, inconsistent, and often inefficient. New contractors had to be trained individually — often in live sessions — tying up valuable resources and limiting scalability. Communicating product updates, process changes, or new requirements to all installers quickly and uniformly was another major challenge.
The Solution: Digital trainings and AI-powered support with Elephant
Metiundo chose Elephant to provide a scalable and effective training solution for both internal and external installers.
Key Features:
Interactive Trainings: Hands-on microlearning for all critical installation processes and common errors — accessible directly via smartphone or tablet.
AI Assistant: Supports technicians in real time with instant answers and step-by-step guidance during field operations.
Central Knowledge Hub: All essential information — trainings, manuals, and documentation — in one place. Always accessible, even on the go.
Automated Course Creation: Interactive learning modules are generated from PDFs or PowerPoints via AI — fast, structured, and without a dedicated L&D department.
Metiundo chose Elephant to provide a scalable and effective training solution for both internal and external installers.
Key Features:
Interactive Trainings: Hands-on microlearning for all critical installation processes and common errors — accessible directly via smartphone or tablet.
AI Assistant: Supports technicians in real time with instant answers and step-by-step guidance during field operations.
Central Knowledge Hub: All essential information — trainings, manuals, and documentation — in one place. Always accessible, even on the go.
Automated Course Creation: Interactive learning modules are generated from PDFs or PowerPoints via AI — fast, structured, and without a dedicated L&D department.
Metiundo chose Elephant to provide a scalable and effective training solution for both internal and external installers.
Key Features:
Interactive Trainings: Hands-on microlearning for all critical installation processes and common errors — accessible directly via smartphone or tablet.
AI Assistant: Supports technicians in real time with instant answers and step-by-step guidance during field operations.
Central Knowledge Hub: All essential information — trainings, manuals, and documentation — in one place. Always accessible, even on the go.
Automated Course Creation: Interactive learning modules are generated from PDFs or PowerPoints via AI — fast, structured, and without a dedicated L&D department.
Implementation: Rapid roll-out with measurable impact
The Elephant training platform was rolled out within a short time, and onboarding for all technicians and partner companies was launched promptly. The integrated AI assistant further improves precision on the job by eliminating uncertainties during field work.
The Elephant training platform was rolled out within a short time, and onboarding for all technicians and partner companies was launched promptly. The integrated AI assistant further improves precision on the job by eliminating uncertainties during field work.
The Elephant training platform was rolled out within a short time, and onboarding for all technicians and partner companies was launched promptly. The integrated AI assistant further improves precision on the job by eliminating uncertainties during field work.
The Results: Fewer errors, major savings
Thanks to Elephant, Metiundo achieved outstanding results:
Drastically Reduced Onboarding Time: New partners are ready to work in just 20 minutes — no more live training sessions led by internal experts.
Seamless Communication of Product Updates: Changes in processes, documentation, or safety standards are now managed centrally and pushed to all technicians automatically — without emails, training calls, or phone chains.
Lower Error Rates: Structured knowledge delivery and real-time AI support in the field reduced installation errors by approximately 5%.
Clear Documentation of Standards: With clearly tracked trainings and digital learning paths, it’s always transparent which partner has completed which content — a solid foundation for quality assurance and contractual compliance.
Greater Appeal for Partner Companies: Easy, practical, mobile training increases motivation and confidence among technicians — a real competitive advantage when working with external service providers.
Thanks to Elephant, Metiundo achieved outstanding results:
Drastically Reduced Onboarding Time: New partners are ready to work in just 20 minutes — no more live training sessions led by internal experts.
Seamless Communication of Product Updates: Changes in processes, documentation, or safety standards are now managed centrally and pushed to all technicians automatically — without emails, training calls, or phone chains.
Lower Error Rates: Structured knowledge delivery and real-time AI support in the field reduced installation errors by approximately 5%.
Clear Documentation of Standards: With clearly tracked trainings and digital learning paths, it’s always transparent which partner has completed which content — a solid foundation for quality assurance and contractual compliance.
Greater Appeal for Partner Companies: Easy, practical, mobile training increases motivation and confidence among technicians — a real competitive advantage when working with external service providers.
Thanks to Elephant, Metiundo achieved outstanding results:
Drastically Reduced Onboarding Time: New partners are ready to work in just 20 minutes — no more live training sessions led by internal experts.
Seamless Communication of Product Updates: Changes in processes, documentation, or safety standards are now managed centrally and pushed to all technicians automatically — without emails, training calls, or phone chains.
Lower Error Rates: Structured knowledge delivery and real-time AI support in the field reduced installation errors by approximately 5%.
Clear Documentation of Standards: With clearly tracked trainings and digital learning paths, it’s always transparent which partner has completed which content — a solid foundation for quality assurance and contractual compliance.
Greater Appeal for Partner Companies: Easy, practical, mobile training increases motivation and confidence among technicians — a real competitive advantage when working with external service providers.
Next Steps: What Metiundo plans to do next with Elephant
Following the initial success, Metiundo is planning to further expand its collaboration with Elephant:
Creation of additional courses
Extending the use of the tool to other departments
Training its own technicians using Elephant
Following the initial success, Metiundo is planning to further expand its collaboration with Elephant:
Creation of additional courses
Extending the use of the tool to other departments
Training its own technicians using Elephant
Following the initial success, Metiundo is planning to further expand its collaboration with Elephant:
Creation of additional courses
Extending the use of the tool to other departments
Training its own technicians using Elephant
