The technician is waiting. So is the customer.

Unknown error code, no manual at hand, on hold with the manufacturer. With Elephant's AI Assistant your team gets answers instantly — right on site, from your company knowledge, in any language.

Talk to us →Try for free
Service technician with hard hat and smartphone, search lens and chat reply

Trusted by leading companies with frontline teams

Hörmann
Fanuc
Wenzl
Enpal
Wipotec
Coba

9,000+

questions per month — answered

−10%

QA issues in the field

2×

higher customer satisfaction

Why Elephant is different in operational support.

9,000 questions a month. Zero hold time.

Unknown error code? Pull out your phone, ask the question, get an answer immediately. No PDF hunting. No waiting for the expert. Source-grounded, in 95+ languages, around the clock.

9,000 questions a month. Zero hold time.

Type, speak or take a picture.

Hands dirty, gloves on, no patience to type. Ask via voice note or take a photo of the equipment: "What does this error code mean?" — answer in seconds, no typing required.

Type, speak or take a picture.

One place for everything. Always up to date.

All your technical docs, SOPs and handbooks in one place. Auto-sync with SharePoint and Confluence: changes in the source are reflected instantly. Single source of truth — without manual upkeep.

One place for everything. Always up to date.

Make knowledge gaps visible.

Every question is a data point. The question analytics show which topics come up often, where answers are missing and which teams are struggling — direct indicators for targeted re-training.

Make knowledge gaps visible.

Take pressure off team leads — instantly.

The AI Assistant catches the routine questions that would otherwise burden team leads. Managers get time back for their real work, and teams get faster answers.

Take pressure off team leads — instantly.

How teams answer questions in seconds.

Enpal
„With Elephant we've not only digitised our training, we've also empowered our teams to work more independently and efficiently. What was particularly impressive was how quickly we could create content and make it available in multiple languages. The positive feedback from our employees confirms we made the right choice with Elephant.

Emanuel Bugia

Senior Manager · Enpal

Enpal
„The AI Assistant streamlines our work by answering routine questions quickly and accurately. As managers, we get more time for our core responsibilities without being interrupted by frequent requests. At the same time, our team gets extremely fast and reliable answers, which boosts productivity and efficiency on the job.

Masijar Khedmatgozar

Senior Team Lead · Enpal

Smalt
„The digital user experience really is critical for frontline workers, and Elephant nails it with its mobile micro-learning! We run our academy programmes and ongoing training initiatives on Elephant. The AI course builder lets us create courses incredibly fast, and we're seeing excellent participation and completion rates among our installers, who really appreciate how easy it is to work through the mobile micro-learning courses.

Khurram Masood

CEO · Smalt

View all customer stories

Ready? Your team isn't waiting!

  • Productive in days, not months
  • No L&D team required to run it
  • Available in 95+ languages
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Elephant App — KI Assistent und Good morning, Melchior